System Privacy Policy
Introduction
eSchool is committed to protecting the privacy and security of information collected through its school management platform. This Privacy Policy explains how we collect, use, store, and protect information when schools, administrators, teachers, staff, students, and parents use our platform.
Information We Collect
We may collect the following information:
- School and institution details
- Administrator account information
- User name, email address, and contact details
- Login and authentication information
- Device and browser information
- IP address and technical information
- Platform usage and activity information
- Communication and support requests
How We Use Information
Information collected through the platform may be used to:
- Provide and maintain School SaaS services
- Create and manage user accounts
- Provide authentication and secure access
- Manage school operations and administrative activities
- Improve platform functionality and performance
- Send important system notifications and updates
- Provide customer support
- Detect and prevent unauthorized access or misuse
- Maintain platform security and reliability
Data Security
We use appropriate technical and organizational security measures to protect user information against unauthorized access, alteration, disclosure, or destruction.
Data Storage and Retention
Information is stored securely and retained only for as long as necessary to provide services, meet contractual requirements, comply with applicable laws, or resolve disputes.
Data Sharing
We do not sell personal information. Information may be shared with authorized service providers when required to operate, maintain, secure, or improve the platform.
Cookies and Tracking
The platform may use cookies or similar technologies to maintain sessions, remember preferences, improve functionality, and analyze platform performance.
User Rights
Users may have rights to access, update, correct, or request deletion of their personal information, subject to applicable laws and school policies.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be communicated through the platform or other appropriate channels.
Contact Us
For questions or concerns regarding this Privacy Policy or data protection, users may contact the School SaaS support or the designated school administrator.